Reception is always catching up
Appointments sit in one diary, patient folders in another room, and every handover creates another call or search.
Clinic management · Powered by NeoHospital
Less time chasing files. More control of every patient visit.
Bring appointments, patient records, billing and stock into one coordinated clinic workflow. We configure the system, migrate the agreed records and train your team, with a target of 45 days for the agreed core scope.
Free · 20–30 minutes · No commitment. Start with your operation, then decide what is worth changing.
The problem
The work moves. The information falls behind.
Work is done before billing catches up
Consultations, procedures and medicines can be difficult to reconcile when clinical activity and billing are disconnected.
Stock problems arrive as surprises
Separate dispensing and stock records make it harder to spot low stock, expiring items and discrepancies in time.
The owner only sees the picture later
End-of-day totals and reports require manual work, so you discover gaps after the patients and staff have gone home.
The outcome
A clearer day for the people doing the work.
Know who is waiting, what has been recorded, what has been billed and which stock needs attention — without piecing the day together from paper files and separate spreadsheets.
Who this is for
Built for an operation that is ready for more control.
For private clinics, GP practices and outpatient teams whose reception, clinical staff and accounts need a shared view of daily operations. Larger hospitals, inpatient workflows and specialist integrations are scoped separately.
Your implementation package
Clinic Operations Control Launch
The software is one part of the offer. The setup, migration, training and agreed launch plan make it usable in your business.
1. Clinic operations audit
Map the patient journey from booking to payment. Identify the main bottlenecks, agree priorities and leave with practical findings whether you proceed or not.
2. A written rollout blueprint
Agree the departments, users, workflows, data migration and integrations included. Define what core live means before work starts.
3. Done-for-you configuration
Set up the agreed appointments, patient records, billing items, stock records, roles and management views around your practice.
4. Guided data migration
Use templates and a jointly checked sample import before moving the agreed records. You decide what needs migrating; we help prepare and validate it.
5. Role-based staff onboarding
Train reception, clinical staff and accounts on their own daily tasks, with practice sessions and a named rollout contact.
6. Go-live and value review
Support the agreed launch, monitor adoption and review 2–4 agreed operational measures at Day 90. Ongoing support is specified in your quote.
What changes
Connect the steps that currently sit apart.
Appointments and reception
Coordinate bookings, arrivals and queues so reception can see the next action.
Patient records
Bring the agreed patient information into a searchable record with access assigned by role.
Billing and reconciliation
Connect recorded services and medicines to billing and see outstanding items. Medical-aid workflows depend on the agreed configuration.
Pharmacy and stock
Track the configured stock and dispensing workflows, with low-stock and expiry information where recorded.
Management visibility
Review activity, billing and operational exceptions using the data your team captures.
A practical rollout
Review connectivity, devices, backup arrangements and existing systems before confirming the rollout. Agree which workflows must operate during outages.
Your rollout
Get useful progress before the final handover.
Before kickoff
Confirm scope, responsibilities, access, data readiness and dependencies.
Weeks 1–2
Map the workflow, configure the initial records and validate a sample migration.
Weeks 3–4
Walk staff through realistic tasks and check reception-to-billing handovers.
By Day 45
Target the agreed core go-live once the required inputs and integration dependencies are available.
Through Day 90
Review adoption and the agreed metrics, such as record retrieval time, billing turnaround or stock reconciliation effort.
Work in practice
See the kind of operation we have already helped digitise.
Our existing Harare private-practice case study describes a move from paper records and manual billing to digital records, appointments, billing and pharmacy workflows, with deployment and staff training completed in six weeks. Your rollout is scoped to your own practice.
Clear commitments
45-Day Core Go-Live Commitment
The 45-day target starts once the agreed data, access, integration availability and client contacts are ready. If NeoCube misses core go-live because of work within our control, the implementation completion balance is held until the agreed core scope is live.
Measure operational value
Set a baseline before rollout. Review the agreed measures afterwards, using actual workflow data. The commitment is to a defined implementation and an honest review, not a guaranteed financial return.
Investment
Implementations start from USD $3,500.
Final pricing depends on users, branches, workflows, migration and integrations. Platform, hosting and support are quoted separately according to your requirements. You receive the implementation scope and recurring costs before committing.
Questions before you start
Make the decision with the details in view.
Will our staff actually use it?
Training and adoption are part of the rollout. We configure the agreed workflow, practise it with each role and identify a clinic contact to resolve questions during launch.
Can you move our paper files and spreadsheets?
We agree what will be migrated, its format and who prepares it. Spreadsheet imports and record cleanup are scoped explicitly; scanning or transcribing every historical paper file is not automatically included.
Do we have to replace everything at once?
No. Start with the agreed core workflow, then scope additional departments or integrations when the team is ready.
What about patient data and unreliable connectivity?
Before kickoff, agree user access, hosting, backups, data handling and the workflows that require offline support. The system supports your clinical team; clinical decisions remain with qualified professionals.
How much does it cost?
Implementations start from USD $3,500. The final quote specifies scope, migration, integrations and ongoing platform, hosting and support costs.
Is the audit a sales demo?
The free 20–30 minute audit starts with your operation: bookings, records, billing, stock and reporting. We explain where a system could help and whether the likely value justifies a change.
Your next step
Find the bottleneck worth fixing first.
Tell us how the work happens today. We will map the gaps, discuss the practical options and explain the recommended scope and costs. If the case for change is not there, we will say so.